Privacy Policy

1. Scope

This Privacy Policy explains how VectorBridge Cloud (“we”, “us”, “our”) processes personal data when you visit our website, browse our catalog, create an account, enroll in courses, or contact support.

2. Data we collect

• Account data: name, email, authentication metadata.
• Transactional data: courses in cart, enrollments, billing status (processed by payment processor).
• Usage data: pages visited, device and browser information, approximate location (country/region).
• Support data: message content you send via our contact form.
• Cookies: preferences such as theme, cookie consent, and session indicators.

3. Purposes of processing

• Provide and improve course content and platform features.
• Process payments and deliver receipts.
• Respond to support requests and feedback.
• Prevent fraud and ensure platform security.
• Comply with legal obligations and enforce terms.

4. Legal bases

Where applicable, we rely on performance of a contract, legitimate interests, consent, and compliance with law as legal bases for processing.

5. Sharing

We share personal data with service providers who support platform operations (e.g., payment processing, analytics, email delivery). These providers are bound by contractual confidentiality and security obligations. We do not sell personal information.

6. Data retention

We retain data for as long as necessary to provide the service and meet legal requirements. Retention periods vary by data type and legal context. When no longer needed, data is securely deleted or anonymized.

7. Your rights

Subject to local laws, you may have rights to access, rectify, delete, restrict, or port your data, and to object to processing. Where processing is based on consent, you may withdraw it at any time.

8. Security

We implement administrative, technical, and organizational measures to safeguard personal data. No online service can be completely secure, but we work to prevent unauthorized access and reduce risks.

9. International transfers

If data is transferred internationally, we use appropriate safeguards such as standard contractual clauses.

10. Children’s privacy

Our services are not directed to children under 16. We do not knowingly collect data from children under 16.

11. Cookies and preferences

Essential cookies support basic functionality (e.g., session, theme). You can manage preferences via our cookie banner and your browser settings.

12. Contact

To exercise rights or ask questions, contact: [email protected] or +1 (415) 992-8640.

13. Changes to this policy

We may update this policy from time to time. We will post the new version and update the effective date above.